Balance checkWhat is Balance Check? A subscriber does a balance check when he or she wants to check how much phone credits he or she has on their mobile phone.
Are there any limitations to this service? There is no limitations to this service. One can check his or her balance as many times as they want in a day.
What do I pay for the use of this service? There is no fee applicable for the Balance Check service.
How do I perform a Balance Check Simply dial short code
An SMS confirming your balance will appear. “Your account balance is (amount). Your account will expire after (expiry date)”.
Note the code (*120#) for checking balance is only applicable to prepaid customers and not postpaid. However if attempted by postpaid customers, the following SMS will be received; “Sorry your operation failed, please dial call centre”.
Is this service available to both Prepaid and Postpaid subscribers? No, the service is only available to Prepaid subscribers.
How can I perform a balance as a Postpaid customer? Balance check can not be performed by a Postpaid customer. Postpaid bills are generated and sent directly to customers at month end. However, to find out the current status of your postpaid account at anytime, call the postpaid team at customer care on 1555 or email: postpaid@bemobile.com.pg
Is there any other information I can access via the Balance Check service? Yes, you will note immediately after your balance message, additional information on any promotions bemobile is running, whether it be special rates or new products etc.
For further information on the Balance Check Service please contact our customer Care team on 1555 or email customer care@bemobile.com.pg |    
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